Customer Testimonials: Overview of Rhino Shield's Reputation
At Rhino Shield, we take pride in delivering exceptional service, expert craftsmanship, and lasting home protection. With hundreds of positive reviews and an A+ rating from the Better Business Bureau (BBB), homeowners consistently praise our team’s professionalism, attention to detail, and superior results.
Here’s a closer look at our customer feedback from trusted review platforms like the Better Business Bureau, Google Reviews, and Facebook.
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Better Business Bureau
The Better Business Bureau (BBB) is a nonprofit organization that rates businesses based on their trustworthiness, customer service, and adherence to ethical business practices. Their evaluations help consumers make informed decisions when choosing companies for products and services.
Why Our BBB A+ Rating Matters
An A+ rating is the highest score a business can achieve through the BBB, reflecting a strong track record of customer satisfaction, transparent practices, and responsive service. This rating means that Rhino Shield:
- Delivers Quality Service: We consistently provide professional, high-quality work.
- Resolves Issues Promptly: We respond quickly and effectively to customer concerns.
- Maintains Transparency: Our business practices meet BBB’s highest ethical standards.
Our BBB accreditation highlights our long-standing reputation as a trusted industry leader in home protection and exterior coatings. Homeowners can rely on Rhino Shield for honest communication, top-tier service, and lasting results.
We are proud to maintain an A+ rating from the Better Business Bureau (BBB), reflecting our commitment to business integrity, customer service, and industry-leading performance. The BBB evaluates companies on transparency, responsiveness, and service quality—areas where Rhino Shield consistently excels.
Homeowners trust us because of our long-standing BBB accreditation and proven track record of delivering exceptional home improvement services backed by our 25-year transferable warranty.
Google Reviews
With a 4.9-star rating from 275+ Google Reviews, homeowners consistently praise Rhino Shield’s expert craftsmanship, friendly crews, and exceptional customer service. Many reviews highlight how our team listens to their concerns, keeps them informed throughout the process, and ensures the project is completed with precision and care.
I cannot say enough good things about this company.... From the first phone call to the last day on this job our experience was incredible.... Martin came to our home and explained in detail the exact process...every detail was followed out exactly as presented! The crew was a pleasure to work with and the same exact crew stayed on the job from beginning to end... Keep in mind that Rhino Shield is a product that is guaranteed for 25 years... it is such a relief that we will not have to worry about the exterior of our home for the rest our lives! Thank you Advanced Exteriors for a job well done! We have received nothing but compliments on how beautiful our house looks....!!!
Advanced Exteriors painted my home. i was so impressed with the quality of the work. The prep work was over the top, by that I mean was without a doubt the best i have ever seen. The workers, Mario and Alex were professional and hard working. Showed up everyday on time and did a fantastic job. The job was worth every penny. The paint job is guaranteed for 25 years and it looks wonderful. i absolutely would do it again and i would recommend this company to my family and friends.
I would like to thank Advanced Exteriors for doing such a professional job painting our house. After contacting this company the receptionist scheduled a meeting wth a company representative who came to our house and personally satisfied all of our questions. Within a few weeks two painters arrived at our house (Mario and Alejandro). They started by clearing the foundation and dug about 4 inches below the ground for proper exposure and then painted the foundation first with primer then the next day with paint The next two days they repaired any stucco defects. Then they covered the windows and doors. They painted the eves and then covered them so they could paint the whole house first with clear primer and then with paint the next day. They recaulked the window and eves prior to painting. These two painters worked at separate tasks without a break and were happy when the customer showed them defects which they immediately addressed. The painters arrived at about 830 AM and left about 530 PM. I had a very positive experience with this company and would recommend them highly.
While company rating platforms can offer valuable insights, relying solely on them often provides an incomplete and potentially misleading picture of an organization. These platforms may reflect curated narratives that companies craft to shape public perception, rather than an objective reality. Without proper context, it's easy to misinterpret what these ratings actually mean.
It's important to recognize that true success is reflected not just in reviews or ratings, but in a company’s longevity, its ability to consistently satisfy customers, and its resilience in navigating the complex challenges of running a business. Anybody can make a business last 1-5 years, maybe 10. According to the U.S. Small Business Administration, most businesses don’t survive beyond five years—a fact that underscores the significance of sustainability and customer trust over time.
Therefore, I encourage a more holistic approach: look beyond surface-level ratings and dig deeper into a company’s track record, our 50+ years in business, customer relationships, and overall reputation. This broader perspective can lead to more informed and thoughtful decisions.
Yelp Reviews
You may have noticed that yelp has not posted over half of our 5 star reviews. Their system only counts reviews from people who have rated at least 5 businesses. These reviews from our customers can be located in the "not recommended reviews".
The crew was great. They went above and beyond. I'm so happy with how our house came out!
Advanced Exteriors painted my home. i was so impressed with the quality of the work. The prep work was over the top, by that I mean was without a doubt the best i have ever seen. The workers, Mario and Alex were professional and hard working. Showed up everyday on time and did a fantastic job. The job was worth every penny. The paint job is guaranteed for 25 years and it looks wonderful. i absolutely would do it again and i would recommend this company to my family and friends.
Great customer service and one of a kind product. The crew works hard and I feel like they earned by business and my personal referral when people ask about our paint job. Worth the money.
I hired Advanced Exteriors 17yrs ago to paint my 80+ yr old home. Paint still good on north wall, but others did finally need repaint last 2 yrs. I called Martin. He arranged his inspection for his home office approval. I did get 7 gallons of paint for my painter to touch up. Looks great again.
It was expensive then, but product was worth it !
My 100 yr old home looks fresh!
We are scheduled next month to have Advanced Exteriors come and paint our house. Reading all of your reviews has been helpful and exciting to know that we've made a great decision to use Advanced Exteriors. We will get back to you once the job has been done and completed. Anxious about choosing the right colors for our style home. We'll also be getting new windows, garage door, front door and gutters so the neighbors will be looking at a totally new look. Landscaping comes last. (This house was built in 1959 and is in the city.)
What Our Customer Say
Why Homeowners Trust Rhino Shield
Exceptional Customer Service
We prioritize clear communication, project updates, and attentive service from start to finish.
Attention to Detail
We prioritize clear communication, project updates, and attentive service from start to finish.
Skilled and Friendly Crews
Homeowners frequently mention our knowledgeable, friendly teams, including Elias, Manuel, Sean, and more.
Exceptional Customer Service
We prioritize clear communication, project updates, and attentive service from start to finish.